Customer Service Meteorologist

Baron Services, Inc., an industry-leading provider of weather data, display tools, modeling, and hardware solutions, is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate’s primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast-quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers, and issuing forecast products. Having a passion for weather is crucial to this individual’s success.

 

Major Responsibilities/Activities

  • Provide remote support services through phone and digital access
  • Perform product verification and testing
  • We are a 24/7/365 operation, flexibility in the schedule will be necessary
  • Desire to fulfill our mission of Critical Weather Intelligence
  • Host training webinars for clients

 

Minimum Requirements

  • BS in Meteorology or equivalent
  • Strong computer skills including a working knowledge of Windows
  • Background in use of weather software and data products is preferred
  • Strong communication skills a must – both written and verbal
  • Strong analytical and troubleshooting skills
  • Positive Energy a MUST!

Baron is an Equal Opportunity Employer.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please visit: http://www.uscis.gov/e-verify/employees

Apply here: https://bit.ly/2SeAush

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