Customer Service Meteorologist

Baron Services, Inc., an industry-leading provider of weather data, display tools, modeling, and hardware solutions, is seeking a degreed Meteorologist to join our growing Customer Support Team. This role engages in direct customer support/relations. The successful candidate’s primary responsibilities will focus on providing technical and user support on all Baron broadcast solutions directly with our customers; providing input for new software features; testing new software releases; developing broadcast-quality content for our customers; monitoring the timeliness and quality of all data delivered to our customers; and issuing forecast products. Having a passion for weather is crucial to this individual’s success.

Major Responsibilities/Activities:

Provide remote support services through phone and digital access

Perform product verification and testing

We are a 24/7/365 operation, flexibility in the schedule will be necessary

Desire to fulfill our mission of Critical Weather Intelligence

Host training webinars for clients

Minimum Requirements

BS in Meteorology or equivalent

Strong computer skills including a working knowledge of Windows

Background use of weather software and data products is preferred

Strong communication skills a must – both written and verbal

Strong analytical and troubleshooting skills

Positive Energy a MUST!


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Baron is an Equal Opportunity Employer.

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